Macy’s announcement of a new, free, same-day delivery program for hundreds of thousands of products, creates a whole new US retail reality. As if retailers didn’t have enough competition from Amazon, Walmart, Target and other e-commerce sellers, Macy’s just set the home-delivery bar higher than ...
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Retail
Retail
Loyalty programs can generate substantial revenue when well-designed, created with substantial value and crafted to meet the needs of key customers. That old 80/20 marketing formula from your university business class still applies. That is, 80% of your revenue often comes from 20% of your ...
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Apparently, cash is not on its deathbed after all. At least not yet at Amazon. Amazon is partnering with Western Union to expand its PayCode service so US online shoppers can now pay cash to buy that next 10-in-1 Instant Pot, Fire TV Stick, Donkey ...
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We say hello to his week’s global payments news roundup and goodbye to the last weekend of the summer holidays. We start with $260 billion – that’s the amount of business lost by retailers due to shopping cart abandonment online. A social experiment from Lightico ...
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Click and collect, also called buy online pickup in-store (BOPIS), is often touted as the next big thing in the last-mile delivery of online purchases to consumers. In fact, nine out of 10 UK retailers say click and collect is the fastest-growing delivery option according ...
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The latest research from media analytics company Comscore shows mobile is making solid and sometimes surprising headway when it comes to the share of e-commerce spending conducted on tablets and smartphones. The takeaway is that mobile matters more every year and we’ve got highlights from ...
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Hard to believe I know but 25 years ago, on August 11, 1994, Visa processed the first-ever online payment. And what was that first purchase? Some claim the first-ever online purchase was a large pepperoni pizza from Pizza Hut, long before the days of gourmet ...
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The US online grocery market has plenty of room to grow, but new research shows some interesting market dynamics. According to a research report from Second Measure, Walmart had 62% more online grocery shoppers in June 2019 than its nearest rival Instacart. So much for ...
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It’s sleek, undeniably cool-looking, and onscreen the new Square Terminal is faster, friendlier and aimed at breaking the chokehold held by traditional in-store and online payments providers who dominate today’s retail and e-commerce channels. Last week Square CEO Jack Dorsey introduced the Square Terminal to ...
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Walker Sands’ 2019 Future of Retail report suggests that all consumer purchase decisions boil down to two key factors: convenience and connection. When shopping, consumers are now conditioned to expect convenience, including selection, availability, and same-day delivery. At the same time, successful retailers are moving ...
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