What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of ...
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Federal Reserve Bank of San Francisco
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How will 50+ consumers make payments in the future?

Americans aged 50+ make up 35% of the population according to 2018 US Census figures. The American Association of Retired Persons (AARP) estimates ...
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2018 Top 10 US e-commerce sales
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Do you measure up to the Top 10 US e-commerce sites?

When it comes to e-commerce, new research shows two critical things: the big online sellers dominate and e-commerce is a growing and critical ...
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global payments news
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Jan 18 Global Payments News Roundup

Lots of payments industry news to cover as business picks up speed in January. The new Square business debit card doesn’t require a ...
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UK Open Banking
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UK Open Banking is a $9.2B industry opportunity for disruptors

A new PwC report says by 2022, “Open Banking” will provide a $9.2 billion (£7.2B) financial industry opportunity for fintech and other financial ...
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Smart speaker market research
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Smart speaker use growing, will voice payments grow too?

A new NPR/Edison Research report provides valuable insight into the fast-growing US smart speaker market. The total number of smart speakers in US households ...
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global payments news
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Jan 11 Global payments news roundup

This week’s global payments news roundup is loaded with news you can use starting with Amazon Ring security camera’s own security and privacy ...
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e-commerce myths
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Myths vs Facts: Debunking 3 common e-commerce misconceptions

E-commerce continues to change the way we live, work and play, and much of the disruption taking place has somewhat paralyzed online merchants. ...
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German court says “Nein”to Amazon Dash Button
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German court says “Nein” to Amazon Dash Button

A German court has ruled against Amazon and its Dash Button saying the device does not provide adequate consumer product information and therefore ...
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US bank complaints to CFPB
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Which US banks got the most customer complaints in 2018?

Banks are those people many consumers love to hate. Enough so that the US Consumer Financial Protection Bureau (CFPB) received more than 244,114 ...
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clicks-to-bricks retail
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Clicks-to-bricks retail growing fast in US

While the traditional department store sector continues to close stores, former online-only retailers are expected to open 850 stores in the US in ...
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