What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of ...
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Smart speaker market research
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Smart speaker use growing, will voice payments grow too?

A new NPR/Edison Research report provides valuable insight into the fast-growing US smart speaker market. The total number of smart speakers in US households ...
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global payments news
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Jan 11 Global payments news roundup

This week’s global payments news roundup is loaded with news you can use starting with Amazon Ring security camera’s own security and privacy ...
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e-commerce myths
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Myths vs Facts: Debunking 3 common e-commerce misconceptions

E-commerce continues to change the way we live, work and play, and much of the disruption taking place has somewhat paralyzed online merchants. ...
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German court says “Nein”to Amazon Dash Button
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German court says “Nein” to Amazon Dash Button

A German court has ruled against Amazon and its Dash Button saying the device does not provide adequate consumer product information and therefore ...
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US bank complaints to CFPB
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Which US banks got the most customer complaints in 2018?

Banks are those people many consumers love to hate. Enough so that the US Consumer Financial Protection Bureau (CFPB) received more than 244,114 ...
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clicks-to-bricks retail
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Clicks-to-bricks retail growing fast in US

While the traditional department store sector continues to close stores, former online-only retailers are expected to open 850 stores in the US in ...
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2018 holiday retail sales hit $850 billion
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E-commerce, apparel, home improvement spark $850B in holiday retail sales

According to the 2018 Mastercard SpendingPulse Report, US retailers enjoyed their best sales in six years with $850 billion in US holiday retail sales, ...
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global payments research news and research
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Jan 2 – Global Payments News Roundup

Happy New Year and welcome to the first global payments news roundup for 2019. We start with an in-depth World Payments 2018 Report ...
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global payments
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Dec 28 Global payments news roundup

Today’s global payments news includes a look at payments trends for 2019, China’s fintech boom and rise of retail, more contactless payments coming ...
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global payments news roundup
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Dec 27 Global payments news roundup

Here’s a quick news roundup, just in case you’ve had enough eggnog and want something to read to stay up-to-date on the latest ...
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