What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of ...
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on-demand food delivery is growing
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On-demand food delivery growing fast

In the US, fast food is a $200 billion industry. The on-demand food delivery business is also growing fast and is now estimated ...
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global payments news
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Mar 22 Global payments news roundup: Branch, Verifi, ZestFinance, more

Welcome to Payments NEXT’s weekly global payments news roundup. The week started with a bang with the planned $43 billion FIS/Worldpay merger. We ...
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Branch launches free payday advance app
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Branch launches low-cost payday advance feature

The payday loans industry is rightly criticized for contributing to a vicious cycle of poverty from its outrageous payments practices and high interest ...
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EU shoppers driving e-commerce and Amazon growth

If you’re curious about the state of e-commerce in the Western EU, a new report from Internet Retailer says sales of the top ...
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chargebacks cost business $31 billion annually
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Verifi chargeback self-service promises savings

To help small and midsize business respond more effectively and reduce losses due to chargebacks, Verifi launched a new cloud-based service called Self-Service ...
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ZAML Fair AI
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New software reduces lending bias with AI

ZestFinance, a leader in artificial intelligence (AI) software for credit, today launched ZAML Fair™, a new software tool to reduce bias and discrimination ...
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FIS-Worldpay merger
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Inside the $43 billion FIS/Worldpay merger

Fidelity National Information Services’ (FIS) $43-billion cash-and-stock deal to merge with payments processor Worldpay Inc is another step in the sweeping shakeout and ...
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chatbots in banking
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Will chatbots translate into savings and better service?

A new study from Juniper Research shows financial institutions will save an estimated $209 million in 2019 by using chatbots for customer service. ...
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global payments news roundup
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Global payments news roundup: EU cross-border commerce, invoice fraud, biometric bank cards

It’s Friday and we’ve got your global payments news roundup. 23% of e-commerce in Europe is now cross-border according to a new report. ...
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Mitek/CI&T small business banking research
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Why the disconnect between banks and SMEs?

A new report from Mitek/CI&T shines a light on the growing gap between the banking services small business wants and what banks are ...
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