What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of ...
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global payment preferences research
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Research: Payment preferences & path to sales

Preferences shape how consumers like to pay and how your business should collect payments which impact customer satisfaction and churn. A new report ...
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Cornerstone Advisors 2019 banking report
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What’s Going on in Banking in 2019?

Getting a handle on what’s happening in banking this year and in the future is a big challenge. Cornerstone Advisors surveyed 305 senior ...
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global payments news
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May 31 Global payments news roundup

Here’s your global payments news roundup for this week. National Retail Federation predicts $16 billion in spending on Father’s Day gifts. 67% of ...
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US Father's Day
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Father’s Day spending will reach record $16 billion

The National Retail Federation (NRF) estimates Father’s Day gift spending in the US should reach a record $16 billion this year. That falls ...
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mobile coupons attract shoppers
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Mobile coupons build loyal customers

If you thought coupons were going the way of pay phones and fax machines, new research from BRP Consulting’s report The Mobilization of ...
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$18.5 billion was invested in payments companies in 2018
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Payments industry pulling in big VC cash

The $1.9 trillion payments industry is getting a lot of attention and billions of dollars of investment from venture capitalists these days, according ...
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May 24 Global payments news roundup

After a week of subpoenas, bank intrigue, and political drama, we thought you’d enjoy a simple global payments news roundup leading into the ...
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cash is still used in 31% of US consumer transactions
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Is cash still a factor in payments?

Here at Payments NEXT, we love to explore the world of payments of all kinds from credit and debit cards and the latest ...
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e-commerce project failures
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30% of UK retail got no value from e-commerce projects

You’re in charge of e-commerce for your midsize retail business and you just finished your pitch for a budget for your next project. ...
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ATM installs are down 6% globally
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The case for cash, ATMs, pay phones, and pizza

Remember when you last went looking for a pay phone and found one? I can’t. It’s probably been 15 years. We could be ...
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