What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of ...
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US mobile banking apps
Banking Fintech Mobile Payments

Social experiment shows banks’ mobile sign-ups fail

The poor traditional banks. Under siege from digital bank startups and well-financed fintechs. Profitable now, but potentially less so in the future. Unless ...
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there are millions of apps to choose from
E-commerce Mobile Payments Payments Technology

Consumers curious about mobile apps but little mobile buying

Consumers are curious about mobile apps, but research shows they’re not doing much buying via company apps in the US to date. A ...
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click and collect shopping research
Banking E-commerce Retail

Consumers are clicking and buying, but why aren’t 14% collecting?

Click and collect, also called buy online pickup in-store (BOPIS), is often touted as the next big thing in the last-mile delivery of ...
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global payments news
Banking E-commerce Payments Trends

Aug 23 Global payments news roundup

Is it still the summer holidays? You wouldn’t think so by the volume of news, and we’ve got global payments news highlights you ...
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online retail 2019 predictions
E-commerce Retail

State of Online Retail 2019: Is your mobile mojo working?

The latest research from media analytics company Comscore shows mobile is making solid and sometimes surprising headway when it comes to the share ...
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Is voice shopping poised for takeoff?
Disruptive Technologies E-commerce

State of voice shopping 2019

By Matt Lang, Strategy Director and Will Hall, Chief Creative Officer of Rain When we visited the topic of voice-enabled shopping last year, ...
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ransomware research
Credit Card & Online Fraud Cybersecurity

US ransomware attacks rising fast; how to protect your organization

New reports show a fast rise in ransomware attacks across the US. Last Friday, 23 Texas towns were hit in a coordinated attack ...
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cash and debit preferred for small payments
Banking Payments Research Payments Trends

For small payments, will that be cash or debit?

In China and Europe, contactless cards and mobile payments are commonplace, even with small payments. But in the US, cash and debit for ...
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global payments news
E-commerce Fintech Payments Trends

Aug 16 Global payments news roundup

As the end of the dog days of summer approaches, we’ve got our weekly global payments news roundup for you. First, we look ...
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first online shopping transaction was 1994
Disruptive Technologies E-commerce Retail

Visa’s 25-year anniversary of first e-commerce payment

Hard to believe I know but 25 years ago, on August 11, 1994, Visa processed the first-ever online payment. And what was that ...
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