A new study from Juniper Research shows financial institutions will save an estimated $209 million in 2019 by using chatbots for customer service. By 2023, those savings could reach 862 million hours of time saved or $7.3 billion in operational savings globally. It’s no wonder ...
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Payments Technology
Payments Technology
Trouble remembering your payment card PIN number? Beginning in April, two British banks will test a bank card with a built-in biometrics scanner to enable more secure payments authentication. Royal Bank of Scotland and NatWest will test the new bank card with a built-in fingerprint ...
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by Ned Hayes, General Manager, SureID It’s Monday, and you need a little brain fuel in the form of caffeine intake. When you pull up to the ordering station, you name your drink. When you order, you tap the kiosk with one finger. A moment ...
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Tightly woven into e-commerce and payments are the critical issues of trust and privacy for consumers. Experian’s Global Identity and Fraud Report found that 74% of consumers see security as the most important element of their online experience, followed by convenience. Security and convenience are ...
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In this week’s payments news, we’ve got an NRF prediction for 2019 retail sales growth of 4.4%. The Anti-Phishing Working Group says 38% of phishing attacks targeted payments information while the Identity Theft Resource Center reports nearly half a billion US consumer records were stolen in ...
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The four major Australian banks reached a tipping point in the roll out of fast payments via the country’s new payments platform (NPP). ...
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It’s official. Amazon announced a pilot program for Amazon Scout – a robot that will deliver your Amazon purchases to your front door. Six of the cooler-sized robots started testing deliveries in Snohomish County, just north of Amazon’s Seattle head office. Initially, the six-wheeled robot ...
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Today’s global payments news includes a look at payments trends for 2019, China’s fintech boom and rise of retail, more contactless payments coming for restaurants, Sears struggles, Fitbit Pay takes on Indian market, mergers and acquisitions, and much more. 7 key payment trends to watch ...
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Could ATMs go the way of the payphone and fax machine thanks to the decline in cash payments and the growth in digital and mobile payments and other fintech innovations? A new report from RBR Research shows the number of ATMs installed worldwide peaked at ...
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You’re probably elbows deep in holiday shopping crowds, and keeping the shelves stocked online and in-store. So, we’ve got a fast roundup of the best weekly global payments news for your weekend reading. Take a few moments break to read and catch up and then ...
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