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Payments Research

global payments trends
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Global payments trends to watch in 2019

Credit and debit card payments account for the vast majority of the United States’ online purchases, particularly with the introduction of contactless payments. However, this doesn’t ring true ...
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credit card payments
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Feb 22 Global payments news roundup

Spring still seems far away in many parts of the country, so let’s warm up with the best of this week’s global payments news. Research from CompareCards.com says ...
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credit cards
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Consumers want more credit card protection

Ten years after President Barack Obama signed the Credit Card Accountability, Responsibility and Disclosure Act of 2009 (Credit CARD Act), research by CompareCards.com shows consumers want more credit ...
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Feb 15 global payments news
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Feb 15 Global payments news roundup

What a busy week in payments news around the globe! Amazon has canceled plans for a New York HQ. US retailers lost $300 billion in sales in 2018 ...
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Experian 2019 data fraud report
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70% of consumers will share data with benefits

Tightly woven into e-commerce and payments are the critical issues of trust and privacy for consumers. Experian’s Global Identity and Fraud Report found that 74% of consumers see ...
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cash-free movement growing
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Will the cashless movement lose momentum?

Advocates of the move towards cashless payments are excited about its possibilities but there’s push back from critics who say it disenfranchises people without access to banking services. ...
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Juniper Research shopper's journey
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Reducing shopper pain points for e-retail success

New research identifies key ways online retailers can increase sales by reducing friction and making the shopper journey smoother. In the whitepaper – Addressing the Pain Points in ...
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Federal Reserve Bank of San Francisco
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How will 50+ consumers make payments in the future?

Americans aged 50+ make up 35% of the population according to 2018 US Census figures. The American Association of Retired Persons (AARP) estimates these older consumers spend $0.51 ...
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e-commerce myths
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Myths vs Facts: Debunking 3 common e-commerce misconceptions

E-commerce continues to change the way we live, work and play, and much of the disruption taking place has somewhat paralyzed online merchants. Many US online merchants, in ...
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US bank complaints to CFPB
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Which US banks got the most customer complaints in 2018?

Banks are those people many consumers love to hate. Enough so that the US Consumer Financial Protection Bureau (CFPB) received more than 244,114 complaints against US financial institutions ...
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