E-commerce

E-commerce

Winning with B2B buyers
E-commerce Payments Trends

It’s not just the payments, it’s the B2B pain points

Last week’s post on B2B cart abandonment really sparked some conversations and reflections on how fast B2B selling is changing. The bottom line was businesses are leaving a lot of money on the table by not ensuring a smooth process and top-notch e-commerce platform to ...
Read more
B2B payments pose challenges for vendors
E-commerce Payments Research Payments Trends

B2B cart abandonment: Hidden problems & possibilities

MSTS is out with a new report on B2B sellers and buyer payment preferences. There are valuable insights and solutions to some of the challenges faced by B2B sellers, but one statistic shocked me. The research showed that 57% of B2B buyers did not complete ...
Read more
drunk shopping research
Cybersecurity E-commerce Payments Technology

US drunk shoppers spent $39.4 billion in 2018

It’s Labor Day, so we thought we’d keep things a little lighter than usual here on Payments NEXT. This just in. Americans have got the message about the dangers of drunk driving, but apparently, they missed the memo about drunk shopping. Recent research shows that ...
Read more
global payments news roundup
Banking E-commerce Payments Trends Retail

Aug 30 Global payments news roundup

We say hello to his week’s global payments news roundup and goodbye to the last weekend of the summer holidays. We start with $260 billion – that’s the amount of business lost by retailers due to shopping cart abandonment online. A social experiment from Lightico ...
Read more
cart abandonment research
E-commerce Payments Research

Cart abandonment costs online retailers billions

Surf and turf window shopping costs UK retailers billions. New research from Barclaycard shows that UK online shoppers abandon their shopping carts to the tune of £18 billion ($21.9 billion) annually. This behavior is not unique to British consumers either as US and other online ...
Read more
there are millions of apps to choose from
E-commerce Mobile Payments Payments Technology

Consumers curious about mobile apps but little mobile buying

Consumers are curious about mobile apps, but research shows they’re not doing much buying via company apps in the US to date. A PYMNTS/LISNR report surveyed 1,045 American consumers to learn how they use merchant apps to enhance in-store shopping and their interest in downloading ...
Read more
click and collect shopping research
Banking E-commerce Retail

Consumers are clicking and buying, but why aren’t 14% collecting?

Click and collect, also called buy online pickup in-store (BOPIS), is often touted as the next big thing in the last-mile delivery of online purchases to consumers. In fact, nine out of 10 UK retailers say click and collect is the fastest-growing delivery option according ...
Read more
global payments news
Banking E-commerce Payments Trends

Aug 23 Global payments news roundup

Is it still the summer holidays? You wouldn’t think so by the volume of news, and we’ve got global payments news highlights you can use. First, Comscore looks at how fast e-commerce is moving to mobile. US consumers are slow to embrace mobile and contactless ...
Read more
online retail 2019 predictions
E-commerce Retail

State of Online Retail 2019: Is your mobile mojo working?

The latest research from media analytics company Comscore shows mobile is making solid and sometimes surprising headway when it comes to the share of e-commerce spending conducted on tablets and smartphones. The takeaway is that mobile matters more every year and we’ve got highlights from ...
Read more
Is voice shopping poised for takeoff?
Disruptive Technologies E-commerce

State of voice shopping 2019

By Matt Lang, Strategy Director and Will Hall, Chief Creative Officer of Rain When we visited the topic of voice-enabled shopping last year, we concluded that brands and businesses looking to take advantage of the new medium would need to do some significant legwork across ...
Read more