If you’re curious about the state of e-commerce in the Western EU, a new report from Internet Retailer says sales of the top Europe 500 online retailers and consumer brands grew 13.9% in 2017. This came at the expense of off-line retailers whose sales only ...
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To help small and midsize business respond more effectively and reduce losses due to chargebacks, Verifi launched a new cloud-based service called Self-Service Chargeback Representment (SSCR). Chargebacks cost US merchants more than $19 billion in 2018 in lost profits, employee time, company resources, fees, and ...
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ZestFinance, a leader in artificial intelligence (AI) software for credit, today launched ZAML Fair™, a new software tool to reduce bias and discrimination in lending. Following market tests with a leading national mortgage lender, ZestFinance claims its new software would eliminate 70% of the gap ...
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Fidelity National Information Services’ (FIS) $43-billion cash-and-stock deal to merge with payments processor Worldpay Inc is another step in the sweeping shakeout and repositioning happening within the global payments industry. The merger follows Fiserv’s $22-billion deal to buy First Data Corp two months ago. The ...
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A new study from Juniper Research shows financial institutions will save an estimated $209 million in 2019 by using chatbots for customer service. By 2023, those savings could reach 862 million hours of time saved or $7.3 billion in operational savings globally. It’s no wonder ...
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It’s Friday and we’ve got your global payments news roundup. 23% of e-commerce in Europe is now cross-border according to a new report. Research shows consumers would buy more if retailers offered free returns. Thumbs up for the new biometrics bank card now testing in ...
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A new report from Mitek/CI&T shines a light on the growing gap between the banking services small business wants and what banks are providing. It’s not a pretty picture. Three key findings should make banks very nervous about their tentative relationships with small business customers: ...
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The 2019 Identity Fraud Study, released by Javelin Strategy & Research, contains good news mixed in with the bad according to the report. The good news is payment card fraud dropped from $8.1 billion in 2017 to $6.4 billion and the number of incidents fell ...
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Trouble remembering your payment card PIN number? Beginning in April, two British banks will test a bank card with a built-in biometrics scanner to enable more secure payments authentication. Royal Bank of Scotland and NatWest will test the new bank card with a built-in fingerprint ...
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What a busy week in the payments world despite the distractions in DC! Here’s your weekly global payments news roundup. Philly became the first US city to ban cashless stores totally. A Mitek survey looks at cross-border e-commerce and a recipe for success. We’ve got ...
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