Tightly woven into e-commerce and payments are the critical issues of trust and privacy for consumers. Experian’s Global Identity and Fraud Report found that 74% of consumers see security as the most important element of their online experience, followed by convenience. Security and convenience are ...
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Payments Research
Payments Research
Advocates of the move towards cashless payments are excited about its possibilities but there’s push back from critics who say it disenfranchises people without access to banking services. New Jersey lawmakers voted to ban cash-free stores and the order simply needs the governor’s signature to ...
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New research identifies key ways online retailers can increase sales by reducing friction and making the shopper journey smoother. In the whitepaper – Addressing the Pain Points in eRetail – Juniper Research identifies seven stages in the sometimes-bumpy road in today’s online shopper journey: In ...
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Americans aged 50+ make up 35% of the population according to 2018 US Census figures. The American Association of Retired Persons (AARP) estimates these older consumers spend $0.51 of every dollar spent annually in the US. By 2030, these consumers will also spend as much ...
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E-commerce continues to change the way we live, work and play, and much of the disruption taking place has somewhat paralyzed online merchants. Many US online merchants, in particular, are paralyzed at the thought of selling across local borders – distinctly fearing a combination of ...
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Banks are those people many consumers love to hate. Enough so that the US Consumer Financial Protection Bureau (CFPB) received more than 244,114 complaints against US financial institutions in 2018. There are many ways to choose your bank but a new report from LendEDU identifies which ...
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According to the 2018 Mastercard SpendingPulse Report, US retailers enjoyed their best sales in six years with $850 billion in US holiday retail sales, an increase of 5.1% over 2017. MasterCard said consumer spending was driven primarily by strong apparel sales, up 7.9% from 2017, home ...
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Happy New Year and welcome to the first global payments news roundup for 2019. We start with an in-depth World Payments 2018 Report from Capgemini and BNP Paribas, which should be essential reading for every payments professional. Wired magazine takes a look at the brighter ...
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Retailers are not only bracing for the busy holiday shopping season, they’re also getting ready to handle the massive merchandise returns by shoppers online and in-store. In fact, with the rise of e-commerce, product returns are a way of life year-round for online retailers. B-Stock ...
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We’ve got our popular Friday fast roundup of the global payments news you should know about. There’s a report on mobile shopping and mobile payments, Cyber Monday sales records, Jet.com’s sales slide, Marriott’s 500 million accounts data breach, a coffee cup with contactless payments, and ...
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