Payments Research

Payments Research

2018 holiday retail sales hit $850 billion
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E-commerce, apparel, home improvement spark $850B in holiday retail sales

According to the 2018 Mastercard SpendingPulse Report, US retailers enjoyed their best sales in six years with $850 billion in US holiday retail sales, an increase of 5.1% over 2017. MasterCard said consumer spending was driven primarily by strong apparel sales, up 7.9% from 2017, home ...
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global payments research news and research
Credit Card & Online Fraud E-commerce Fintech Payments Research Payments Trends

Jan 2 – Global Payments News Roundup

Happy New Year and welcome to the first global payments news roundup for 2019. We start with an in-depth World Payments 2018 Report from Capgemini and BNP Paribas, which should be essential reading for every payments professional. Wired magazine takes a look at the brighter ...
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merchandise returns cost retailers $351 billion
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What’s the real cost of merchandise returns?

Retailers are not only bracing for the busy holiday shopping season, they’re also getting ready to handle the massive merchandise returns by shoppers online and in-store. In fact, with the rise of e-commerce, product returns are a way of life year-round for online retailers. B-Stock ...
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global payments news
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Nov 30 Global payments news roundup

We’ve got our popular Friday fast roundup of the global payments news you should know about. There’s a report on mobile shopping and mobile payments,  Cyber Monday sales records, Jet.com’s sales slide, Marriott’s 500 million accounts data breach, a coffee cup with contactless payments, and ...
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shopping fraud returns research
Credit Card & Online Fraud E-commerce Payments Research Retail Slider

Returns fraud still plagues retailers

In the midst of the busiest shopping days of the year, fraudulent returns by consumers continue to cause problems and cost retailers in-store and online. Overall, product returns decreased slightly from 11.3% in 2017 to 10.8% this year, according to recent National Retail Federation (NRF) ...
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cash payments falling
Payments Research Payments Trends Retail Slider

Many merchants prefer your debit and credit cards over cash payments

During this holiday season, busy shoppers may find that some merchants prefer payments with debit or credit cards instead of cash payments. USA Today reports some of the companies going cashless include clothing retailers such as Bonobos, Indochino, Everlane and Reformation; Amazon bookstores; Casper Mattress; Drybar ...
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E-commerce Payments Research Retail Slider

Holiday week Thanksgiving sales in-store and online surged

Total in-store and online Thanksgiving sales through the holiday weekend showed positive results led by a sharp increase in e-commerce. According to the majority of retail industry analysts, strong Thanksgiving weekend results are leading into the traditionally strong Cyber Monday finale. KeyBanc analysts Edward Yruma, ...
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global payments news Nov 23
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Nov 23 Global payments news roundup

Leading into the post-Thanksgiving weekend, we’re sharing a collection of global payments news that caught our eye this week, starting with a preliminary Black Friday sales report along with a few summaries of Thanksgiving Day shopping spending. Early indicators reveal a strong Black Friday Black ...
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retail payments trends
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NRF/Forrester research shows retail payments changes coming

New research from the National Retail Federation (NRF) and Forrester show retailers, e-commerce sellers and payments industry leaders expect many changes in retail payments in the near future. 44% of retailers no longer require signatures for debit card transactions, 13% will eliminate them by the ...
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75.6% abandon purchases in their online shopping cart

SurePayroll estimates US e-commerce platforms lose roughly $18 billion in potential revenue each year to abandoned carts. With the holiday shopping season ready to roll, it’s a great time to consider the impact of a shopping cart abandonment on sales and revenue. According to SalesCycle, ...
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