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Amazon Scout robot delivery
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Amazon Scout: Robot delivery to your front door

It’s official. Amazon announced a pilot program for Amazon Scout – a robot that will deliver your Amazon purchases to your front door. Six of the cooler-sized robots started testing deliveries in Snohomish County, just north of Amazon’s Seattle head office. Initially, the six-wheeled robot ...
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Federal Reserve Bank of San Francisco
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How will 50+ consumers make payments in the future?

Americans aged 50+ make up 35% of the population according to 2018 US Census figures. The American Association of Retired Persons (AARP) estimates these older consumers spend $0.51 of every dollar spent annually in the US. By 2030, these consumers will also spend as much ...
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2018 Top 10 US e-commerce sales
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Do you measure up to the Top 10 US e-commerce sites?

When it comes to e-commerce, new research shows two critical things: the big online sellers dominate and e-commerce is a growing and critical part of business now and in the future. New analysis of the top 10 US e-commerce sellers by Internet Retailer provides valuable ...
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global payments news
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Jan 18 Global Payments News Roundup

Lots of payments industry news to cover as business picks up speed in January. The new Square business debit card doesn’t require a bank account and should get banks concerned. Fiserv acquires First Data for $22 billion in the biggest payments industry transaction ever. AMEX ...
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UK Open Banking
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UK Open Banking is a $9.2B industry opportunity for disruptors

A new PwC report says by 2022, “Open Banking” will provide a $9.2 billion (£7.2B) financial industry opportunity for fintech and other financial services disruptors in the UK. As many as 33 million UK customers are expected to sign up with the growing number of ...
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Smart speaker market research
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Smart speaker use growing, will voice payments grow too?

A new NPR/Edison Research report provides valuable insight into the fast-growing US smart speaker market. The total number of smart speakers in US households grew 78% to 118.5 million devices in December 2018 from December 2017. That means 21% of US consumers aged 18-plus now own ...
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global payments news
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Jan 11 Global payments news roundup

This week’s global payments news roundup is loaded with news you can use starting with Amazon Ring security camera’s own security and privacy problems and plans for its Whole Foods subsidiary to add new suburban US locations. Brands and Amazon are wrestling with who controls ...
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e-commerce myths
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Myths vs Facts: Debunking 3 common e-commerce misconceptions

E-commerce continues to change the way we live, work and play, and much of the disruption taking place has somewhat paralyzed online merchants. Many US online merchants, in particular, are paralyzed at the thought of selling across local borders – distinctly fearing a combination of ...
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German court says “Nein”to Amazon Dash Button
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German court says “Nein” to Amazon Dash Button

A German court has ruled against Amazon and its Dash Button saying the device does not provide adequate consumer product information and therefore breaks consumer protection law in Germany. Dash Buttons are thumb drive-sized devices consumers can use to quickly reorder their favorite products with ...
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US bank complaints to CFPB
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Which US banks got the most customer complaints in 2018?

Banks are those people many consumers love to hate. Enough so that the US Consumer Financial Protection Bureau (CFPB) received more than 244,114 complaints against US financial institutions in 2018. There are many ways to choose your bank but a new report from LendEDU identifies which ...
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