Fidelity National Information Services’ (FIS) $43-billion cash-and-stock deal to merge with payments processor Worldpay Inc is another step in the sweeping shakeout and repositioning happening within the global payments industry. The merger follows Fiserv’s $22-billion deal to buy First Data Corp two months ago. The ...
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A new study from Juniper Research shows financial institutions will save an estimated $209 million in 2019 by using chatbots for customer service. By 2023, those savings could reach 862 million hours of time saved or $7.3 billion in operational savings globally. It’s no wonder ...
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It’s Friday and we’ve got your global payments news roundup. 23% of e-commerce in Europe is now cross-border according to a new report. Research shows consumers would buy more if retailers offered free returns. Thumbs up for the new biometrics bank card now testing in ...
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A new report from Mitek/CI&T shines a light on the growing gap between the banking services small business wants and what banks are providing. It’s not a pretty picture. Three key findings should make banks very nervous about their tentative relationships with small business customers: ...
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The 2019 Identity Fraud Study, released by Javelin Strategy & Research, contains good news mixed in with the bad according to the report. The good news is payment card fraud dropped from $8.1 billion in 2017 to $6.4 billion and the number of incidents fell ...
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Trouble remembering your payment card PIN number? Beginning in April, two British banks will test a bank card with a built-in biometrics scanner to enable more secure payments authentication. Royal Bank of Scotland and NatWest will test the new bank card with a built-in fingerprint ...
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New research from Santander Business shows that half of UK businesses are at risk of invoice fraud because they do not check invoices diligently. The survey says only 50% of UK businesses verify details in email invoices, leaving them at risk of invoice fraud. 40% ...
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What a busy week in the payments world despite the distractions in DC! Here’s your weekly global payments news roundup. Philly became the first US city to ban cashless stores totally. A Mitek survey looks at cross-border e-commerce and a recipe for success. We’ve got ...
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Are you already selling globally or unsure where to start or how to improve your cross-border sales? We’ve got some insight and tips from Shopify Plus that should help you tap into the estimated $3.5 trillion global retail e-commerce market. Some 57% of global online ...
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Credit and debit card payments account for the vast majority of the United States’ online purchases, particularly with the introduction of contactless payments. However, this doesn’t ring true for the rest of the globe. In fact, card issuers such as Visa and Mastercard only account ...
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