Payments Research

Payments Research

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Merchants lose $17 billion annually due to out of stock items

Merchants are losing more than $17 billion in online sales every year due to out of stock products. At retail prices, that number is even larger at $22 billion in lost sales due to unavailable inventory. Those online out of stock rates are twice those ...
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global mobile payments trends
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Kount research: Mobile sales grow, mobile fraud problems proliferate

Mobile sales are increasing along with the adoption of mobile apps by retailers, but mobile fraud is a growing problem as well according to a new research report from Kount. The whitepaper – “Mobile Payments and Fraud: 2018 Report” – identifies several key trends including ...
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global payments news
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Global retail benchmarks, BOPIS fraud grows, global payments news roundup

We’ve got the latest global retail benchmarks research from Vend with valuable industry metrics. Buy-online-pickup-in-store (BOPIS) sales are up and we look at what to do about the growth in fraud as well. Finally, we have our weekly global payments news roundup to help you ...
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global payments news
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Global payments news: Amazon financial & Prime Day, strip malls, Walmart-Target price wars, more…

Here’s a roundup of the global payments news we’re reading this week. It includes a look at what Amazon is up to in the payments and financial services business and a preview of Amazon Prime Day. Also included is a look at the struggle of ...
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BOPIS fraud up 250%
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Buy online, pickup in-store (BOPIS) fraud is up 250%. Why?

Why buy online, pickup in-store (BOPIS) fraud is up 250% and how to prevent it. ...
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Vend transaction value by industry
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2018 Global Retail Research Benchmark Results Are In

A new survey by point-of-sale expert Vend identifies key benchmarks and provides valuable business metrics for the retail industry. ...
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Ashley Madison payments with gift cards
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Ashley Madison dating site offers unique, anonymous payment solution

  What you do when you want to pay anonymously for services like discreet dating sites, VPN, email, and other online services or you want to protect your identity? Whatever you think of Ashley Madison, the dating site for married people, you’ve got to admit ...
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mobile phone apps key marketing channel
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Research: What do customers want from your brand app?

A new research report from digital app developer WillowTree offers valuable insight into consumers’ use of brand apps, their expectations for value, and the impact their experiences have on brand loyalty. The good news is 85% of customers have had mostly positive experience with brand ...
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What's on the internet trends horizon?
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Mary Meeker: Payments & e-commerce trends – what’s ahead

Mary Meeker is a venture capital leader and analyst with Kleiner Perkins. Her annual Trends Report is closely examined for its comprehensive analysis and predictions. Her report is comprehensive, well-sourced and extensive as you can see in the following content index. We’ll take a look ...
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Chargebacks cost $31 billion
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Cost of chargebacks in 2017? $31 billion

According to a new report, The Chargeback Triangle from Javelin Strategy & Research and Verifi, merchants lost $19 billion to chargebacks in 2017. Issuers lost another $12 billion as well, a staggering cost to business. Even more critical, researchers found that following a chargeback, consumers ...
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