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latest gift card research
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2018 gift card preferences, growth and features

First Data has some fascinating research on 2018 gift card preferences, growth and trends in the UK. If you’re a retailer or online seller using gift cards as part of your marketing strategy, you’ll want to learn more. Physical gift cards just won’t die One ...
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Watrix AI
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Forget QR codes, pay with a smile

In China, more than 580 million people made a payment with their mobile phone last year and 68% used a mobile wallet for off-line payments. In many cases, this increasingly cashless society uses QR codes for purchases atlocations including noodle shops, fast food restaurants, electronics ...
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on-demand food delivery is growing
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On-demand food delivery growing fast

In the US, fast food is a $200 billion industry. The on-demand food delivery business is also growing fast and is now estimated to be a $2 billion-plus a year industry according to a new report from Edison Trends. Let’s look at some of the ...
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global payments news
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Mar 22 Global payments news roundup: Branch, Verifi, ZestFinance, more

Welcome to Payments NEXT’s weekly global payments news roundup. The week started with a bang with the planned $43 billion FIS/Worldpay merger. We covered several new product launches including Verifi’s self-service chargeback service, Branch’s new payday loan features, and ZestFinance’s bias-free lending platform. We also ...
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Branch launches free payday advance app
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Branch launches low-cost payday advance feature

The payday loans industry is rightly criticized for contributing to a vicious cycle of poverty from its outrageous payments practices and high interest rates for low-wage workers who need an occasional payday advance loan. US payday loan companies typically charge $15 or more per $100 ...
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E-commerce Retail Slider

EU shoppers driving e-commerce and Amazon growth

If you’re curious about the state of e-commerce in the Western EU, a new report from Internet Retailer says sales of the top Europe 500 online retailers and consumer brands grew 13.9% in 2017. This came at the expense of off-line retailers whose sales only ...
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chargebacks cost business $31 billion annually
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Verifi chargeback self-service promises savings

To help small and midsize business respond more effectively and reduce losses due to chargebacks, Verifi launched a new cloud-based service called Self-Service Chargeback Representment (SSCR). Chargebacks cost US merchants more than $19 billion in 2018 in lost profits, employee time, company resources, fees, and ...
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ZAML Fair AI
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New software reduces lending bias with AI

ZestFinance, a leader in artificial intelligence (AI) software for credit, today launched ZAML Fair™, a new software tool to reduce bias and discrimination in lending. Following market tests with a leading national mortgage lender, ZestFinance claims its new software would eliminate 70% of the gap ...
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FIS-Worldpay merger
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Inside the $43 billion FIS/Worldpay merger

Fidelity National Information Services’ (FIS) $43-billion cash-and-stock deal to merge with payments processor Worldpay Inc is another step in the sweeping shakeout and repositioning happening within the global payments industry. The merger follows Fiserv’s $22-billion deal to buy First Data Corp two months ago. The ...
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chatbots in banking
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Will chatbots translate into savings and better service?

A new study from Juniper Research shows financial institutions will save an estimated $209 million in 2019 by using chatbots for customer service. By 2023, those savings could reach 862 million hours of time saved or $7.3 billion in operational savings globally. It’s no wonder ...
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