A new research report from digital app developer WillowTree offers valuable insight into consumers’ use of brand apps, their expectations for value, and the impact their experiences have on brand loyalty. The good news is 85% of customers have had mostly positive experience with brand ...
Read more
Retail
Retail
Here are the payments industry news stories we’re reading this week along with the payments trends and innovations we’re watching from around the world. PayPal and Temasek invest $125m in India’s Pine Labs PayPal’s shopping spree continues as the US behemoth makes its third investment ...
Read more
With more than 50 million Amazon Echo smart speakers sold, the voice shopping use case is rapidly expanding. Is there an impact on sales by Echo owners? A new research report from InfoScout and Alpine.AI, shows consumers increased the frequency of their consumer package goods ...
Read more
Today’s newsletter looks in-depth at a new Javelin Research & Strategy/Verifi research report that says chargebacks cost the industry $31 billion annually. We also look at Target’s new free delivery program called Target Restock and how it hopes to up the competition with Amazon. Cost ...
Read more
According to a new report, The Chargeback Triangle from Javelin Strategy & Research and Verifi, merchants lost $19 billion to chargebacks in 2017. Issuers lost another $12 billion as well, a staggering cost to business. Even more critical, researchers found that following a chargeback, consumers ...
Read more
Target just upped its home delivery game in response to Amazon and other competitors by trying to retain and earn new customers. Target Restock raises home delivery service levels In an announcement on its corporate blog, the company introduced Target Restock, the next-day delivery of ...
Read more
Mastercard unveiled a new feature for its biometric payments cards that allows cardholders to register their fingerprints at home. Imagine not having to make a trip to the bank to register your fingerprint ID? MasterCard has been actively working on ways to eliminate signatures and ...
Read more
Shopify launched a basket of new merchant payment features at its annual Unite conference in Toronto, Canada. Chief among the new features were enhancements for retail products, new features to help marketing efforts and back office tools and enhancements for more efficient business operations. Shopify ...
Read more
Visa is not dropping Visa Checkout yet, but senior execs seem to be pointing it to the exit judging by recent comments in a recent Wall Street Journal article. Both Visa Checkout and Mastercard’s Masterpass programs are likely a victim of plans for the launch ...
Read more
In a letter to shareholders, Amazon CEO Jeff Bezos highlighted a number of important milestones for the company. Most important for Amazon and its competitors is the fact that it has now passed 100 million Prime members. Think about that from every aspect of retail ...
Read more