Today’s newsletter looks in-depth at a new Javelin Research & Strategy/Verifi research report that says chargebacks cost the industry $31 billion annually. We also look at Target’s new free delivery program called Target Restock and how it hopes to up the competition with Amazon.

Cost of chargebacks in 2017? $31 billion

Chargebacks cost $31 billionAccording to a new report, The Chargeback Trianglefrom Javelin Strategy & Research and Verifi, merchants lost $19 billion to chargebacks in 2017. Issuers lost another $12 billion as well, a staggering cost to business. Read more…

Target Restock takes home delivery to next level in response to Amazon

Target Restock free delivery programIn an announcement on its corporate blog, the company introduced Target Restock, the next-day delivery of home essential products. Delivery is free for Target REDcard customers and only $2.99 for all other orders. Read more…