A new retail research report from Honeywell/PlanetRetail provides valuable insight into the impact of digital transformation on retailers in the challenges of providing customers with a seamless in-store and online shopping experience. Fears over losing technology edge have risen sharply Retailers said meeting high customer ...
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E-commerce
E-commerce
A new research report from digital app developer WillowTree offers valuable insight into consumers’ use of brand apps, their expectations for value, and the impact their experiences have on brand loyalty. The good news is 85% of customers have had mostly positive experience with brand ...
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Here are the payments industry news stories we’re reading this week along with the payments trends and innovations we’re watching from around the world. PayPal and Temasek invest $125m in India’s Pine Labs PayPal’s shopping spree continues as the US behemoth makes its third investment ...
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With more than 50 million Amazon Echo smart speakers sold, the voice shopping use case is rapidly expanding. Is there an impact on sales by Echo owners? A new research report from InfoScout and Alpine.AI, shows consumers increased the frequency of their consumer package goods ...
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Mary Meeker is a venture capital leader and analyst with Kleiner Perkins. Her annual Trends Report is closely examined for its comprehensive analysis and predictions. Her report is comprehensive, well-sourced and extensive as you can see in the following content index. We’ll take a look ...
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Today’s newsletter looks in-depth at a new Javelin Research & Strategy/Verifi research report that says chargebacks cost the industry $31 billion annually. We also look at Target’s new free delivery program called Target Restock and how it hopes to up the competition with Amazon. Cost ...
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According to a new report, The Chargeback Triangle from Javelin Strategy & Research and Verifi, merchants lost $19 billion to chargebacks in 2017. Issuers lost another $12 billion as well, a staggering cost to business. Even more critical, researchers found that following a chargeback, consumers ...
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Target just upped its home delivery game in response to Amazon and other competitors by trying to retain and earn new customers. Target Restock raises home delivery service levels In an announcement on its corporate blog, the company introduced Target Restock, the next-day delivery of ...
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Our Friday global payments news roundup includes a useful collection of strategic payments news you can use about iZettle, PayPal, Barclaycard, ACI Worldwide/Ovum, Amazon, Square, Walmart, FNB, Apple Pay and Nuggets. Retailers risk frustrating online shoppers with out-of-date payment technology More than 72% of retailers ...
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Our newsletter looks first at MasterCard biometric cards that allow cardholders to verify their fingerprint at home. Next, we examine Shopify’s brand-new merchant payments features and some back-office improvements to their e-commerce platform. Finally, Microsoft introduces payments using its Outlook email program – an idea ...
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