What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of ...
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Amazon fake five-star reviews
E-commerce Loyalty

Five-star fakes and other phony reviews hurt Amazon and consumers

In Amazon we trust. Many online buyers check Amazon and other online product reviews and prices before purchasing online. Understandable, but are we ...
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global payments news roundup
Banking Fintech Payments Trends

Dec 7 Global payments news roundup

Global payments news was humming this week and we’ve got a news roundup to keep you on top of the latest developments. With ...
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Onnline grocery shopping growing
E-commerce Retail

Online grocery shopping and what it means for online retailers

Online grocery shopping is a growing trend that major retailers have already zeroed in on, offering everything from dairy and produce to packaged ...
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15% of 2019 e-commerce sales were fraudulent
Chargebacks Credit Card & Online Fraud E-commerce

15% of US online holiday sales potentially fraudulent

When it comes to online fraud, US Thanksgiving was a turkey for online sellers as online fraud jumped 29% compared to 2018 according ...
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US Cyber Monday sales record
E-commerce Retail

Cyber Monday sends sales records tumbling

The results are all in except for the exchanges and gift returns and Cyber Monday set record US online sales of more than ...
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Black Friday online sales $7.4 billion
E-commerce Mobile Payments Retail

US Black Friday breaks records with $7.4 billion sold online, +19%

Black Friday broke record online sales in the US with $7.4 billion purchased by online shoppers according to Adobe Analytics which highlighted three ...
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2019 Thanksgiving Day sales jumped 14.5%
E-commerce Retail

Thanksgiving Day online sales tasty, up 14.5%

Knowing that time is at a premium on this holiday weekend, we’ll just rattle off a few quick holiday sales headlines with links ...
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black Friday sales predictions 2019
E-commerce Retail Slider

Ready, fire, aim: Black Friday sales start early; projections positive

It’s already over, except for the actual holiday sales according to the pundits and analysts and there’s not a turkey among them. Here’s ...
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2019 holiday shopping research
Payments Research Payments Trends Retail

How’s holiday shopping shaping up for consumers and retailers?

Don’t be too fast to write off bricks and mortar retailers during this holiday shopping season. According to new research from Experian, 52% ...
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India payments infrastructure expands
Banking Mobile Payments Payments Research Payments Trends

Who dominates India’s $1 trillion payments market?

Credit Suisse predicts India’s payments market will be worth more than $1 trillion by 2023. Guess who’s already dominating this burgeoning payments market? ...
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