Payments Research

Payments Research

holiday returns may hit $41.6 billion
E-commerce Payments Research Retail

Holiday e-commerce returns could hit $41.6 billion

There’s a costly hitch to the happy e-commerce sales estimated at $138.5 billion for 2019. CBRE Group and Optoro estimate the cost of product returns from US online customers during the busy holiday season could reach $41.6 billion. The cost of this reverse logistics problem ...
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global remittances 2019
Mobile Payments Payments Research Payments Trends

International remittances grew 11% and big growth is ahead

Remittances are a multi-billion-dollar industry and the latest Juniper Research offers valuable insight into the size of the market, the biggest sending and receiving countries, and what’s on the horizon for remittances in the future as a result of digitization. In 2018, international remittances through ...
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2019 holiday shopping research
Payments Research Payments Trends Retail

How’s holiday shopping shaping up for consumers and retailers?

Don’t be too fast to write off bricks and mortar retailers during this holiday shopping season. According to new research from Experian, 52% of consumers will shop in a retail store this year compared with 26% who plan to shop online and 22% on their ...
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India payments infrastructure expands
Banking Mobile Payments Payments Research Payments Trends

Who dominates India’s $1 trillion payments market?

Credit Suisse predicts India’s payments market will be worth more than $1 trillion by 2023. Guess who’s already dominating this burgeoning payments market? You might be surprised to learn that it’s two American companies that are leading the payments industry in India – Google Pay ...
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Sao Paulo, Brazil
Banking E-commerce Payments Research

How to expand your business into Latin America

By Javier Vallaure, General Manager LATAM at PPRO Latin America is a continent of contrasts – both culturally and economically. The region comprises countries whose per capita GDP compares favorably with mid-ranking European nations, but also those whose citizens are among the poorest globally. Despite ...
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shopping at a Madagascar market
Mobile Payments Payments Research

Emerging market mobile financial services will grow 70% by 2024

So how big is the mobile financial services market in emerging markets? According to a new study from Juniper Research, the mobile financial services market will be worth more than $1 trillion by 2024, up 70% from an estimated value of $580 billion in 2019. ...
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India Dhiwali Festival
E-commerce Payments Research

India’s Paytm Mall sees profitability on the horizon

As the critical Festival shopping season begins, India’s Paytm Mall, the e-commerce subsidiary of payments and financial services company Paytm, is getting closer to profitability after several years of losses typical for a startup in the e-commerce business. “Paytm Mall business is close to break-even, ...
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global payments news
E-commerce Payments Research Payments Trends

Oct 4 Global payments news roundup

Welcome to the weekly global payments news roundup where it’s beginning to feel a lot like Christmas sales predictions. At least according to the National Retail Federation, which says holiday sales should be up 3.8%-4.2% over last year. We profile a new banking app Cleo ...
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UK payment preferences differ from other countries
Banking E-commerce Payments Research Payments Trends

Are you a global payments expert? Take the test!

GoCardless is out with a new report on payments preferences in 10 major markets that comprise 80% of global e-commerce. The report gives us valuable insights into consumer payments preferences in 10 countries. We’ve got a quick quiz to see how much you know about ...
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customer returns research
E-commerce Payments Research

Many happy returns: What makes customer returns an e-commerce asset?

Product returns are one of the biggest e-commerce business challenges. They’re expensive in time, staffing, logistics, and overall cost. They’re frustrating for customers. According to research from Narvar, properly handled and managed, customer returns can turn into an e-commerce asset. In fact, research shows 96% ...
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