Payments Research

Payments Research

Southeast Asia economies
E-commerce Payments Research

Quick take: SE Asia’s e-commerce goldrush

By Jeff Domansky As excitement builds regarding a return to “normal,” it’s helpful to look around the globe and see which economies are poised to rebound the fastest. During 2020’s year of Covid, global consumers made many new buying decisions and tested new shopping and ...
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packing for business travel
Mobile Payments Payments Research

New research: Luggage packed, business travelers raring to go

By Jeff Domansky, May 4, 2021 Despite the impact of Covid 19, 84% of business travelers are keen to travel with proper pandemic protection. New research shows 93% of business travelers reduced travel for work by 60% or more during the past year. Those over ...
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business optimism post-Covid
Payments Research Payments Trends

US small business Covid-19 payment perspectives

By Douglas Hall, Publisher, PaymentsNEXT A new report from The Strawhecker Group (TSG) and the Electronic Transactions Association (ETA) reflects the impact of the pandemic on payments and the plans for US small businesses to respond to the new consumer payment preferences evolving. Of the ...
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economic recovery
E-commerce Payments Research

Intuit QuickBooks survey: US Small business recovery building momentum

By Jeff Domansky, April 27, 2021 It’s financial results season, and it’s not just big business seeing an economic recovery underway. A new report from Intuit QuickBooks by economist Susan Woodward shows US small businesses are on the road to financial recovery from the impact ...
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Afraid of our finances?
Banking Payments Research Payments Trends

How big is our fear of financial fees?

By Jeff Domansky, April 19, 2021 April is National Financial Literacy Month in the US, and we can all forget about the fear of missing out (FOMO) on financial literacy. It looks like most consumers have a massive fear of financial literacy, according to research ...
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mortgage payments key during pandemic
Payments Research Payments Trends

Covid-19 spending: Mortgages mattered most in US

By Jeff Domansky, April 15, 2021 According to new research, when it comes to consumer spending priorities during Covid-19, mortgages mattered most, followed by car loans and credit cards. TransUnion researchers found the pandemic had a pronounced effect – in a short period – on how ...
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coronavirus storm
Payments Research Payments Trends

$1400 stimulus check won’t cover one month of bills

By Jeff Domansky, March 8, 2021 As the US Congress gets ready to finalize the newest stimulus package, a new report from doxo shows the relief will last just 22 days in many cases. According to doxo’s recently released 2021 U.S. Bill Pay Market Size & ...
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payments future unpredictable
Payments Research Payments Trends

How have payments changed in the past 10 months?

By Jeff Domansky, Feb 16, 2021 We’ve got a roundup of expert perspectives on how payments changed in 2020 and what’s on the horizon for e-commerce and brick-and-mortar merchants. These insights will guide you through the choppy waters ahead and how you need to respond ...
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False declines cost billions in lost revenue
Credit Card & Online Fraud E-commerce Payments Research

Shocking cost of lost business from false customer declines

By Jeff Domansky, Jan 15, 2021 New research from Forter shows merchants losing billions of dollars in missed opportunities as they struggle to balance the growing incidence and cost of fraud with the impact of false declines of good customers, particularly for new online shoppers ...
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false payment declines hurt business
E-commerce Fintech Payments Research

False declines cost merchants $20.3 billion

By Jeff Domansky, Jane 4, 2021 New research from Checkout.com and Oxford Economics shows that disconnected payments cost merchants more than $20.3 billion in the US, UK, France, and Germany last year. The research also identified those disconnects and where improvements can still be made ...
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