What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of ...
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Home Depot Canada data breach
Cybersecurity

Home Depot Canada scrambles to quickly repair customer data breach

By Jeff Domansky, Oct 30, 2020 Another day, another serious data breach! This time it’s Home Depot Canada that appears to have mistakenly ...
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voice payments are growing more popular
Banking Mobile Payments Payments Trends

Are voice payments ready to find their voice?

By Jeff Domansky, Oct 29, 2020 New developments and improvements in voice technology are already driving customer service, bot automation, and even investments ...
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Ant Group’s $34 billion IPO
Banking Mobile Payments Payments Trends

Ant Group’s record $34 billion IPO will be world’s largest [Update: suspended by regulators]

By Jeff Domansky, October 27, 2020 Editor’s update: CNBC reported today (Nov 3) that “Ant Group’s controller Jack Ma, executive chairman Eric Jing ...
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global payments news roundup
Banking Fintech Payments Technology

Oct 26 Global payments news roundup: Ant Fin’l, Stripe, JPMorgan, Visa, Wirecard, PayPal, more…

As the biggest shopping season of the year approaches in the US and around the world, it’s also a hectic time for payments ...
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missed bill payments growing due to COVID-19
Payments Research Payments Trends

42% skipped a bill payment during the US pandemic

In the first seven months of the pandemic, more than half of American consumers (57%) have unfortunately seen a reduction in their income, ...
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Visa Tap to Phone
Banking Mobile Payments Payments Technology

Visa launches Tap to Phone mobile payments in 15 markets

After a year of development and testing, Visa rolled out its new Tap to Pay mobile payment app that will let micro-merchants and ...
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Q3 2020 ACH Network volume grew 9%
Banking Payments Trends

Q3 ACH payments volume grew 9% in US

Nacha’s US Automated Clearing House Network (ACH) report for electronic funds transfers in the third quarter of 2020 showed exceptionally strong growth in ...
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US e-commerce strategies
E-commerce Retail

Retailers must deliver these top 2 areas to survive this holiday season

By James Brear, CEO, Zycada This has been a rough year for retailers, with the pandemic taking a steep toll across most of ...
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Disney's Darth Vader
E-commerce Retail

Amazon Prime Day: All over but the deliveries and returns

It’s all over except for deliveries and returns for Amazon Prime Day 2020 as sales by the estimated 2.3 million third-party small and ...
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consumers have data security concerns
Credit Card & Online Fraud Cybersecurity

Research: Fraud transparency is key to earning US consumer trust

By Rafael Lourenco, EVP, ClearSale Can online merchants earn more customer trust by talking about fraud? Yes, according to a recent survey of ...
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