The pace of payments news picked up dramatically as we get closer to Black Friday and holiday sales. Here’s the global payments news that caught our attention starting with Adobe’s prediction of a record $124 billion holiday e-commerce season. Eight US retailers including Sears, Claire’s ...
Read more
Loyalty
Loyalty
Is your original pre-digital loyalty program meeting the needs of new digital-savvy consumers with sky-high expectations? A new whitepaper from West Monroe Partners suggests many loyalty programs are overcomplicated, too transactional, and too homogeneous. They no longer meet their original goal of inspiring true customer ...
Read more