Google’s 2019 global shopping insights report shows that consumers are increasingly becoming omnichannel creatures of habit. The implication is that retailers and online sellers need to be very conscious of what the new customer journey looks like and the critical points that influence purchases online ...
Read more
E-commerce
By Stefan Merz, COO at PPRO The e-commerce market is set for exponential growth – it is predicted that global e-commerce retail sales are set to reach $4.9 trillion by the year 2021 – and the next 12 months will see this momentum continue. Its ...
Read more
When we last covered Honey last November, it was just acquired by PayPal for $4 billion. Analysts weren’t quite sure what to make of PayPal’s strategy and the price paid for the acquisition. In an unusual move just before Christmas, Amazon began posting messages calling ...
Read more
A new collaboration between Visa and smartphone maker Samsung electronics brings simple mobile point-of-sale (mPOS) payment capability to millions of businesses without the need for expensive hardware, maintenance, and training. Visa’s Tap to Phone makes it easy for sellers to use Samsung’s new Galaxy XCover ...
Read more
While overall retail sales grew during this year’s holiday season, it was mostly online sales that delivered results with in-store sales stagnant or down in most department stores and retail outlets. Super Saturday sales, the last Saturday sales day before Christmas, reached a record $34.4 ...
Read more
There’s a costly hitch to the happy e-commerce sales estimated at $138.5 billion for 2019. CBRE Group and Optoro estimate the cost of product returns from US online customers during the busy holiday season could reach $41.6 billion. The cost of this reverse logistics problem ...
Read more
The good news is US Black Friday weekend holiday sales grew an estimated 19.7% according to Adobe Analytics. The bad news according to LexisNexis® Risk Solutions (LNRS) is that fraudulent sales grew substantially as well, including a big jump in cyberattacks by bots and mobile ...
Read more
In Amazon we trust. Many online buyers check Amazon and other online product reviews and prices before purchasing online. Understandable, but are we being faked out by fake product reviews? Here are a few quick facts from G2 about how important consumers think reviews are: ...
Read more
Online grocery shopping is a growing trend that major retailers have already zeroed in on, offering everything from dairy and produce to packaged foods and other goods. You may (or may not) have noticed this trend depending on where you live. People living in bustling ...
Read more
When it comes to online fraud, US Thanksgiving was a turkey for online sellers as online fraud jumped 29% compared to 2018 according to new research from fraud prevention firm iovation. The company estimates 15% of total holiday long weekend online sales were potentially fraudulent. ...
Read more