E-commerce

E-commerce

Google global shopping insights
E-commerce Retail

Google’s global shopping insights show omnichannel eye-openers

Google’s 2019 global shopping insights report shows that consumers are increasingly becoming omnichannel creatures of habit. The implication is that retailers and online sellers need to be very conscious of what the new customer journey looks like and the critical points that influence purchases online ...
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e-commerce will grow quickly in 2020 globally
E-commerce Payments Trends

2020 predictions: Global growth of e-commerce

By Stefan Merz, COO at PPRO The e-commerce market is set for exponential growth – it is predicted that global e-commerce retail sales are set to reach $4.9 trillion by the year 2021 – and the next 12 months will see this momentum continue. Its ...
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Amazon calls Honey app a security risk
E-commerce

Amazon calls PayPal’s Honey discount shopping app a security risk

When we last covered Honey last November, it was just acquired by PayPal for $4 billion. Analysts weren’t quite sure what to make of PayPal’s strategy and the price paid for the acquisition. In an unusual move just before Christmas, Amazon began posting messages calling ...
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Visa's Tap to Pay turns Samsung smartphone into POS device
Banking E-commerce Mobile Payments Payments Technology

Visa, Samsung collaborate on payments and smartphone POS solution

A new collaboration between Visa and smartphone maker Samsung electronics brings simple mobile point-of-sale (mPOS) payment capability to millions of businesses without the need for expensive hardware, maintenance, and training. Visa’s Tap to Phone makes it easy for sellers to use Samsung’s new Galaxy XCover ...
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record 2019 US e-commerce sales
E-commerce Retail

Happy holiday online sales get retailers smiling

While overall retail sales grew during this year’s holiday season, it was mostly online sales that delivered results with in-store sales stagnant or down in most department stores and retail outlets. Super Saturday sales, the last Saturday sales day before Christmas, reached a record $34.4 ...
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holiday returns may hit $41.6 billion
E-commerce Payments Research Retail

Holiday e-commerce returns could hit $41.6 billion

There’s a costly hitch to the happy e-commerce sales estimated at $138.5 billion for 2019. CBRE Group and Optoro estimate the cost of product returns from US online customers during the busy holiday season could reach $41.6 billion. The cost of this reverse logistics problem ...
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cyber bot crime growing
Cybersecurity E-commerce Mobile Payments

Holiday sales cheer mixed with bot and mobile cyberattack headaches

The good news is US Black Friday weekend holiday sales grew an estimated 19.7% according to Adobe Analytics. The bad news according to LexisNexis® Risk Solutions (LNRS) is that fraudulent sales grew substantially as well, including a big jump in cyberattacks by bots and mobile ...
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Amazon fake five-star reviews
E-commerce Loyalty

Five-star fakes and other phony reviews hurt Amazon and consumers

In Amazon we trust. Many online buyers check Amazon and other online product reviews and prices before purchasing online. Understandable, but are we being faked out by fake product reviews? Here are a few quick facts from G2 about how important consumers think reviews are: ...
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Onnline grocery shopping growing
E-commerce Retail

Online grocery shopping and what it means for online retailers

Online grocery shopping is a growing trend that major retailers have already zeroed in on, offering everything from dairy and produce to packaged foods and other goods. You may (or may not) have noticed this trend depending on where you live. People living in bustling ...
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15% of 2019 e-commerce sales were fraudulent
Chargebacks Credit Card & Online Fraud E-commerce

15% of US online holiday sales potentially fraudulent

When it comes to online fraud, US Thanksgiving was a turkey for online sellers as online fraud jumped 29% compared to 2018 according to new research from fraud prevention firm iovation. The company estimates 15% of total holiday long weekend online sales were potentially fraudulent. ...
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