By Jeff Domansky, Oct 30, 2020 Another day, another serious data breach! This time it’s Home Depot Canada that appears to have mistakenly emailed an undetermined number of existing customers the data purchase and confirmation info of hundreds of other Canadian customers by mistake. The ...
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By Jeff Domansky, Oct 29, 2020 New developments and improvements in voice technology are already driving customer service, bot automation, and even investments in the banking and payments world. Juniper Research estimates that over 4.2 billion digital voice assistants are in use on devices worldwide ...
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By Jeff Domansky, October 27, 2020 Editor’s update: CNBC reported today (Nov 3) that “Ant Group’s controller Jack Ma, executive chairman Eric Jing and CEO Simon Hu were summoned and interviewed by regulators in China, according to a statement Monday from the China Securities Regulatory ...
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As the biggest shopping season of the year approaches in the US and around the world, it’s also a hectic time for payments industry news. We’ve got another payments news roundup with all that you need to stay ahead of the latest payments and fintech ...
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In the first seven months of the pandemic, more than half of American consumers (57%) have unfortunately seen a reduction in their income, and 42% have missed at least one bill payment as a result. These and other results from a new survey of US ...
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After a year of development and testing, Visa rolled out its new Tap to Pay mobile payment app that will let micro-merchants and sellers worldwide quickly and securely accept contactless payments on any NFC-enabled Android device without the need for any additional hardware. The new ...
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Nacha’s US Automated Clearing House Network (ACH) report for electronic funds transfers in the third quarter of 2020 showed exceptionally strong growth in volume and value despite the end of some government pandemic payments. ACH handled more than 6.8 billion payments in the third quarter, ...
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By James Brear, CEO, Zycada This has been a rough year for retailers, with the pandemic taking a steep toll across most of the industry. An eMarketer study found that COVID-19 will hurt retailers worse than the Great Recession, estimating that worldwide retail revenue will ...
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It’s all over except for deliveries and returns for Amazon Prime Day 2020 as sales by the estimated 2.3 million third-party small and midsized sized sellers exceeded a record $3.5 billion (up nearly 60%) across 19 countries participating in the annual sales love-in. Amazon is ...
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By Rafael Lourenco, EVP, ClearSale Can online merchants earn more customer trust by talking about fraud? Yes, according to a recent survey of more than a thousand US online shoppers. It sounds counterintuitive, but raising the topic of fraud can reassure customers that your online ...
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