Chargebacks

Chargebacks

$41.7 billion chargebacks by 2028
Chargebacks Cybersecurity

What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of us ...
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PayPal friendly fraud problems
Chargebacks Credit Card & Online Fraud

Online merchants have a PayPal problem

The platform’s weakened protections leave sellers newly vulnerable to friendly fraud By Roenen Ben-Ami, Co-founder & Chief Risk Officer, Justt.ai PayPal has been around since the earliest days of the dot-com boom, and the digital payments giant remains the 800-pound gorilla in the room. With over 400 million ...
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US chargebacks cost $15.6 billion in 2024
Chargebacks Cybersecurity

The State of Chargebacks in 2024

By Ariel Chen, CEO, Chargeflow Chargebacks are an issue. Mastercard recently announced that the estimated US chargeback volume will reach 146 million in 2026. That amounts to over $15.3 billion in value. Those billions lost in revenue are a direct threat to merchants. But how ...
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how to prevent false declines
Chargebacks Credit Card & Online Fraud E-commerce

Preventing false declines and failed payments in subscription models

By Rafael Lourenco, EVP & Partner, ClearSale The subscription model is convenient for customers and ideal for businesses that want to build their recurring revenue base. However, subscriptions are vulnerable to payment declines in error, which can cause customers to churn and reduce ROI on ...
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chargebacks challenge
Chargebacks Credit Card & Online Fraud Cybersecurity

Top tips for managing the January chargebacks spike

 By Rodrigo Figueroa, COO, Chargeback Gurus The spike in holiday spending in November and December is always followed by increased chargebacks in January. While businesses have every reason to be excited about one of the most lucrative times of the year, they also need to ...
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$100 billion in chargebacks in 2023
Chargebacks E-commerce Payments Technology

Five reasons to get a handle on chargebacks

by Donna Blum of BHMIChargebacks are a significant and growing challenge in the payments industry. The rapid growth in e-commerce, rise in fraud, and consumers’ increasing willingness to file chargebacks are making dispute management an increasingly challenging and complex job.However, many merchants and processors still ...
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fighting friendly fraud
Chargebacks Credit Card & Online Fraud Cybersecurity

Fighting friendly fraud without sacrificing customer experience 

By André Leite Futuro, Head of Global Partnerships at ClearSale Friendly fraud can be an online retailer’s worst enemy. While fraud detection tools are increasingly adept at spotting fraud attempts by organized criminals, fraud committed by otherwise good individual customers can be hard to detect–and it’s getting ...
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fighting friendly fraud - tips
Chargebacks Credit Card & Online Fraud

Preparing for friendly fraud in an era of record debt

By Suresh Dakshina, Co-founder, Chargeback Gurus This February, US credit card debt hit an astonishing all-time high – $986 billion. This is just three years after stimulus checks and broader pay raises had allowed Americans to save more than ever—the personal savings rate of April ...
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Credit Card Competition Act could save $15 billion
Banking Chargebacks Fintech Payments Research

PaymentsNEXT Newswire: $15B savings from Credit Card Competition Act, tech payment preferences, MoCaFi, Bottomline, Chargebacks911, Mastercard, Umpqua

A busy week in payments news already. We’ve got a roundup of the latest global payments news to keep you in the know and out in front of the latest industry developments. The Merchants Payments Coalition says the Credit Card Competition Act could save merchants ...
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reduce chargebacks impact
Chargebacks Credit Card & Online Fraud

Speeding up chargeback resolutions reaps dividends for business, FIs

By Gaurav Mittal, Executive Vice President, Ethoca The speed of commerce is exhilarating. Recent data shows overall US retail sales are up 8.8% yearly, with e-commerce specifically up 8.4%. With resilient consumer spending since the start of the year, it’s inevitable that, against this backdrop, ...
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