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BEC attacks growing
Cybersecurity Fraud

Combating Business Email Compromise (BEC) Attacks: Best Practices and the Role of Self-Service Supplier Portals

By Phil Binkow, CEO, Financial Operations Networks (FONS) Organizations are under siege from bad actors determined to commit payment fraud.  Among these threats, Business Email Compromise (BEC) attacks have emerged as a particularly insidious form of payment fraud, targeting organizations of all sizes and across ...
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payments bottleneck
Payments Technology Payments Trends

From Bottleneck to Business Driver: Transforming the Payments Back Office into a Profit Center

By Kate Knudsen, Senior Program Director, BHMI Cost, revenue, and profit are the three pillars that determine whether a company thrives or just survives. Nowhere is this more evident than in payments processing, where every operational decision has a direct impact on the bottom line. ...
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Open Banking impact
Banking Open Banking Payments Trends

Open Banking Can Solve Credit Crisis, But US Playing Catch-up

By Ivan Arnaudov, CEO of Access Finance Inc Many Americans are enduring a credit crisis, and part of the reason is the slow adoption of open banking in the US. Unlike in Europe, where open banking has already transformed access to financial services, the US ...
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Gen X payment preferences
Slider

Gen X Shuns Payment Fads, Prioritizes Security and Familiarity

Despite a race towards more payment convenience, Generation X is pumping the brakes. A new report from payment platform PXP Financial reveals that consumers aged 45 to 60 remain steadfastly loyal to debit and credit cards, prioritizing trust and security over innovative tools like mobile ...
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back-office technology
Banking Payments Technology

Modernizing the Payments Back Office: Why “Buy” Deserves a Second Look

By Kate Knudsen, Senior Program Director at BHMI As financial services companies like banks, merchants, and payment service providers continue navigating the ever-evolving landscape of digital payments, the need to modernize aging back-office systems becomes increasingly urgent. These systems, often homegrown, were built to fit a ...
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$41.7 billion chargebacks by 2028
Chargebacks Cybersecurity

What the 2025 Chargeback Surge Means for Banks and Merchants

By Douglas Hall, Founder & CEO of EQUE If you’re a financial institution or merchant hoping that chargebacks will plateau anytime soon, I’ve got news for you: they won’t. The just-released 2025 State of Chargebacks report from Datos Insights and Ethoca confirms what many of us ...
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real-time payments
Payments Trends

Evolution of Card Payment Settlement: From Batch to Real-Time

By Casey Scheer, Director of Marketing at BHMI The settlement of card-based transactions is the process of finalizing financial transactions between merchants, acquiring banks, issuing banks, and card networks. This ensures that funds are correctly transferred after a card payment is made. For decades, batch ...
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navigating PCI compliance
Banking

Navigating the Confusing World of PCI Compliance

By Matthew Greco, Chief Revenue Officer, Serve First Solutions Operating a business is, unfortunately, more than delivering value to customers and turning a profit. There are numerous regulations one must comply with to avoid costly penalties. Payment Card Industry Data Security Standard (PCI) compliance, in ...
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Future of debit cards
Banking Payments Trends

As Credit Card Concerns Rise, Banks Look to ‘Sweeten the Pot’ for Debit Card Users

By Shawn Conahan, CRO, Wildfire Systems The direction of interest rates in 2025 remains uncertain, but one trend is becoming increasingly clear: more consumers are opting for debit cards over credit cards to avoid continuing to accumulate high-interest debt. With the national average APR on ...
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Banks and AI future
AI Payments Trends

Banks are investing in AI, but are customers ready for change?

By Scott Draeger, SVP, Product Marketing & Vertical Solutions, Smart Communications The potential of AI in banking is undeniable, with projections showing that generative AI could contribute an extra $200 billion to $340 billion in revenue annually. In response, banks have already invested over $20 ...
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