Our newsletter today features a new research report from CSI & The Center for Generational Kinetics on millennial banking habits and preferences and how banks can win over and keep these profitable bank customers in a digital, competitive world.
We also highlight an excellent profile of eight US retail innovators from loyalty marketing consultants Colloquy with valuable lessons on why they are so successful despite a challenging retail environment.
Research: How banks can win millennial customers
Millennials are entering the wealth-accumulation phase of their lives and are driving all major banking trends. A new CSI and The Center for Generational Kinetics research report provides insight into these new millennial banking preferences and behaviors and what millennials now need and want from a bank or credit union. Read more…
Eight surprising retail brands and why they’re growing
US retail sales rose 0.6 percent in March 2018 according to the US Census Bureau. Not great, but not negative. More interesting and telling was the recent newsletter from loyalty marketing group Colloquy which profiled eight brands succeeding despite the challenging US retail environment. Read more…
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