What's up with chatbots in the banking and payments industry? A Cisco report says $408 billion is at stake in digital transformation in banking. McKinsey predicts chatbots could replace up to 29% of the customer service industry and Gartner says by 2020, 85% of customer interaction could happen without humans. ...
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Kik
Kik
The mystery of mobile payments apps is why is the US lagging so far behind the rest of the world? According to Gallup, just 13% of US consumer have an e-wallet app and only 24% of them use it. ...
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