By Douglas Hall, Founder & CEO, EQUE 2023 proved challenging for US credit unions. As the economic landscape shifted, these financial institutions faced unprecedented obstacles, resulting in record-low earnings, growing fraud challenges and heightened concerns. There is one often-overlooked way to enhance profitability while vastly ...
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By Rafael Lourenco, EVP & Partner, ClearSale The subscription model is convenient for customers and ideal for businesses that want to build their recurring revenue base. However, subscriptions are vulnerable to payment declines in error, which can cause customers to churn and reduce ROI on ...
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By Gaurav Mittal, Executive Vice President, Ethoca In the 15 or so years since the introduction of smartphones, most people can’t imagine life without them. Consumers have embraced the purchasing power provided through their advanced technology. One-third of consumers use digital banking channels daily, and ...
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By Rodrigo Figueroa, COO, Chargeback Gurus The spike in holiday spending in November and December is always followed by increased chargebacks in January. While businesses have every reason to be excited about one of the most lucrative times of the year, they also need to ...
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by Donna Blum of BHMIChargebacks are a significant and growing challenge in the payments industry. The rapid growth in e-commerce, rise in fraud, and consumers’ increasing willingness to file chargebacks are making dispute management an increasingly challenging and complex job.However, many merchants and processors still ...
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By Steve Kramer, VP Product, PayNearMe Though many of us manage our bill payments quite smoothly, you might be surprised to learn that more than 50% of consumers say they’ve paid one or more of their bills late over the past 12 months, according to ...
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By Brian Geier, VP of Business Intelligence, Recurly Insights drive business decision-making, and Recurly has a unique subscription industry perspective. We have an invaluable view of hundreds of millions of subscribers across thousands of industry-leading consumer subscription brands. Something interesting popped on Recurly’s radar during ...
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By Michael Engel, Managing Director & VP Software | Banking, Diebold Nixdorf The race to seamlessly integrate financial services into everyday consumer experiences is heating up in the banking and payments industry. From loyalty apps to digital wallets, banks, fintechs and even major social media ...
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By Jeff Domansky With Black Friday imminent, we’ve got a rundown of predictions for the 2023 holiday shopping season kickoff from US retail analysts and research groups. Overall, projections are encouraging, with new record-level sales up from 2% to 4% over last year. National Retail ...
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By Scott Dawson, Head of Sales and Strategic Partnerships, DECTA A quick Google search for “recession” reveals many articles predicting that one is inevitable. While much of this speculation has emerged because of a mass media echo chamber, businesses should still prepare for the worst. ...
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