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credit union profitability drops
Banking Credit Card & Online Fraud Cybersecurity

Facing Challenges: Credit Unions Struggle with Earnings

By Douglas Hall, Founder & CEO, EQUE 2023 proved challenging for US credit unions. As the economic landscape shifted, these financial institutions faced unprecedented obstacles, resulting in record-low earnings, growing fraud challenges and heightened concerns. There is one often-overlooked way to enhance profitability while vastly ...
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how to prevent false declines
Chargebacks Credit Card & Online Fraud E-commerce

Preventing false declines and failed payments in subscription models

By Rafael Lourenco, EVP & Partner, ClearSale The subscription model is convenient for customers and ideal for businesses that want to build their recurring revenue base. However, subscriptions are vulnerable to payment declines in error, which can cause customers to churn and reduce ROI on ...
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future of digital bank apps
Banking Mobile Payments Payments Technology

How digital bank apps enhance customer experience

By Gaurav Mittal, Executive Vice President, Ethoca In the 15 or so years since the introduction of smartphones, most people can’t imagine life without them. Consumers have embraced the purchasing power provided through their advanced technology. One-third of consumers use digital banking channels daily, and ...
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chargebacks challenge
Chargebacks Credit Card & Online Fraud Cybersecurity

Top tips for managing the January chargebacks spike

 By Rodrigo Figueroa, COO, Chargeback Gurus The spike in holiday spending in November and December is always followed by increased chargebacks in January. While businesses have every reason to be excited about one of the most lucrative times of the year, they also need to ...
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$100 billion in chargebacks in 2023
Chargebacks E-commerce Payments Technology

Five reasons to get a handle on chargebacks

by Donna Blum of BHMIChargebacks are a significant and growing challenge in the payments industry. The rapid growth in e-commerce, rise in fraud, and consumers’ increasing willingness to file chargebacks are making dispute management an increasingly challenging and complex job.However, many merchants and processors still ...
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pay by link strategies
Disruptive Technologies Mobile Payments Payments Research Payments Technology

Three best practices to boost on-time payments using personalized links

By Steve Kramer, VP Product, PayNearMe Though many of us manage our bill payments quite smoothly, you might be surprised to learn that more than 50% of consumers say they’ve paid one or more of their bills late over the past 12 months, according to ...
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subscription renewals decline
Payments Research Payments Trends

Payment decline trends in consumer subscriptions: Strategies to retain customers

By Brian Geier, VP of Business Intelligence, Recurly Insights drive business decision-making, and Recurly has a unique subscription industry perspective. We have an invaluable view of hundreds of millions of subscribers across thousands of industry-leading consumer subscription brands. Something interesting popped on Recurly’s radar during ...
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path to embedded finance
Banking Disruptive Technologies Fintech

Navigating the embedded finance revolution: Strategies for simplifying legacy bank technology

By Michael Engel, Managing Director & VP Software | Banking, Diebold Nixdorf The race to seamlessly integrate financial services into everyday consumer experiences is heating up in the banking and payments industry. From loyalty apps to digital wallets, banks, fintechs and even major social media ...
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Black Friday 2023 predictions
Buy Now Pay Later E-commerce Retail

Will Black Friday and 2023 holiday sales be in the black?

By Jeff Domansky With Black Friday imminent, we’ve got a rundown of predictions for the 2023 holiday shopping season kickoff from US retail analysts and research groups. Overall, projections are encouraging, with new record-level sales up from 2% to 4% over last year. National Retail ...
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AI recession proof
Disruptive Technologies Fintech Payments Technology

As recession looms, can AI help businesses weather the storm?

By Scott Dawson, Head of Sales and Strategic Partnerships, DECTA A quick Google search for “recession” reveals many articles predicting that one is inevitable. While much of this speculation has emerged because of a mass media echo chamber, businesses should still prepare for the worst.   ...
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