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Salesforce

Will chatbots translate into savings and better service?

chatbots in banking
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A new study from Juniper Research shows financial institutions will save an estimated $209 million in 2019 by using chatbots for customer service. By 2023, those savings could ...
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Mobile payments booming in new economies and growing in developed markets

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According to Salesforce, 31% of millennials use mobile as their primary banking option, followed by 51% of Gen-X and 40% of baby boomers using a combination of mobile and banking. More news ahead from PaymentsNEXT. ...
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