The global war on cash payments continues to grow with fintech challengers. ...
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OCBC Bank
What's up with chatbots in the banking and payments industry? A Cisco report says $408 billion is at stake in digital transformation in banking. McKinsey predicts chatbots could replace up to 29% of the customer service industry and Gartner says by 2020, 85% of customer interaction could happen without humans. ...
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